Data Processing Addendum (DPA)
Contractual terms governing processing of customer personal data when Twino AI acts as processor.
Legal Pages
Purpose
The DPA defines processing instructions, confidentiality, security controls, and data subject support obligations.
Processor Obligations
Process data only on documented instructions.
Apply technical and organizational safeguards aligned with risk profile.
Assist controllers with lawful rights and incident response duties.
Subprocessors
Approved subprocessors are listed on the Subprocessors page and reviewed periodically.
Execution
Request DPA execution at legal@twinoai.com.
Last updated: March 4, 2026