Privacy Policy

How Twino AI collects, uses, stores, and protects personal data in Twino AI.

Data We Collect

Account data: email, authentication metadata, and security logs.

Product data: Twin configuration, tool settings, usage metrics, and conversation metadata.

Billing data: customer and subscription references from payment providers.

Why We Process Data

To deliver core service functionality and maintain account security.

To improve product quality and reliability through aggregate operational analytics.

To meet legal, contractual, and fraud prevention obligations.

Retention

Data is retained only as long as needed for service delivery and compliance requirements.

Archived and deletion workflows are governed by documented retention and deletion controls.

Your Rights

You can request access, correction, deletion, export, and objection through the Data Subject Requests page.

Last updated: March 4, 2026